In short: implementing custom retail software businesses can make it safer, easier, and more enjoyable to shop. To provide the answers, we've summarized what retail technology trends can bring to the table. How do they sustain their business, workforce, and revenue? And as we live off the expectations for a nationwide vaccination and a sense of normalcy, how do they reopen safely and lure customers back? And those still standing face a challenge. So, the legacy 2020's left for retail looks pretty sad: a record of 12,000 stores had to shut their doors - and some for good. And as much as 37% of them say they'd prefer to shop online even after the lockdown measures are lifted.Ĭonsiderable drops in demand (excluding for the essentials like groceries) have added fuel to the fire, making it extremely hard for brick-and-mortar chains, and especially smaller ones, to pull through. The hesitancy to enter shops potentially crowded with people has kept shoppers off-premises. The hopes for more offline buyers coming back during the COVID-19 plunge in summer and early fall have crumbled, too. For retailers with no omnichannel presence, this turned out sour. Although brick-and-mortar stores saw foot traffic go down even before the pandemic kicked in, lockdown measures have pushed more users online.
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